Shenzhen Xinbaoyuan Weaving Co., Ltd. constantly strengthens its internal comprehensive competitiveness based on three customer-centered principles: "high quality products, meticulous requirements, and dedicated efforts to solve problems". In the case of guaranteeing the high quality of products, our company pays more attention to the customer service, and we try our best to solve your problems and provide after-sales service. We keep diligent and sincere and are willing to move forward hand in hand with you!

Case introduction:

  The customer of this case is an overseas foreign trade company to help domestic customer to find product suppliers, this order negotiation lasted for more than two months, from the beginning to confirm the details of the product to discuss the sample production, from the confirmation of the order to the delivery date to determine, we encountered a lot of difficulties during this period, lately in our joint discussions with the customer, we gradually help the customer to solve the difficulties to create trust and finish the final deal.

Help the customer to answer professional questions and solve their doubts step by step

Help the customer to shoot product videos during holidays when time is urgent

Because customer’s company address would move soon, the time is urgent, we coordinated to find the best solution

Temporary change of shipping address, urgent coordination to modify the program